I'm sorry, but it's not my fault that the person scheduling your appointment fucked up and booked you an hour instead of a 90-minute massage.
I'm sorry that your expectations of what a massage is weren't met. Massage therapists aren't chiropractors, and it's outside of our scope of practice to do spinal manipulations and adjustments.
I'm sorry that I didn't "beat (you) up" enough. You have several herniated disks, you take muscle relaxants and narcotic painkillers, and deep tissue massage is contraindicated.
I'm sorry that you apparently weren't listening when I explained all this to you.
I'm sorry that you had to spend 15 minutes at the front desk complaining about it all.
I'm sorry that I was already in with another client, and that I wasn't there to discuss it more with you and the front desk associate.
That being said, I'm glad you got the massage for free and I'm glad you rebooked with another therapist (who goes by the nickname "Hitler"). Maybe she can make you happy. Maybe she won't care about risking your health and her license and will beat the shit out of you.
I'm sorry, but it's not my problem anymore.
Sounds like it wasn't your problem from the beginning - it was his.
Who takes the hit on a "Free" Massage? You or the Spa?
I'm sorry you had to put up with that. You are good at what you do and don't let anyone tell you otherwise.
Thanks, Lissa. It was a weird situation.
Weer'd, I did the work, so the spa takes the hit!
Thanks, Farmmom! I know that, but sometimes, when you have to deal with people like that, it's a bit hard to remember. :)
Having the same contraindications, I'd be satisfied if you could just get my back to stop spasming so I could use less meds. If you gave a relaxing massage they should be grateful.
Thank you, GreyLocke. It was the client's very first massage, and he had some really unrealistic expectations.
Interesting... Glad that is off YOUR plate...
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